The price was excellent, well worth the comfort and elegance of the room simply outstanding! Bathroom and shower outstanding, cleanliness outstanding. My wife and I were total satisfied with every aspect of our one night stay. Had to catch an early flight and missed breakfast but did receive brown bag breakfast to go. Our wake up call at 6 00 am was perfect and our taxi ordered by Hotel arrived on time at 6 30 am. The hole experience was totally awesome!
Julio
marzo 2023
Staff was helpful, friendly and patient. Staff went out of their way to be helpful. The restaurant food was delicious, and the service was excellent.
Vicki
gennaio 2024
Hotel Palace is in a great location, you can walk to the Malecon in about 5 minutes. The hotel staff is very friendly and competent and speaks very good English, we felt very welcome and comfortable. The room is big and beds are very comfortable. The breakfast buffet is very good, with a variety of breads, fruits, meats, cheeses, cereals and yoghurts and much more.
Philippe
maggio 2023
Ideally situated for the number of city attractions in the area. The breakfast facilities were perfect and the room was our best surprise - we received an upgrade to a suite which enhanced our stay. Many thanks and our appreciaton.
Peter
novembre 2022
The staff was very friendly, and accommodating. There is plenty of shopping and places to eat near the hotel. The breakfast was very good.Also the airport shuttle was very helpful.
Angela
febbraio 2024
Hotel Palace has great location in central Guayaquil. The rooms are really spacious and include a bathtub. The hotel is clean and visually appealing.
Janeen
dicembre 2021
Excellent front desk service. Special thanks to Christian who advised us about the safety in the area and arranged a taxi for us promptly whenever needed. Free breakfast was semi-buffet style and egg/omelette was made to order.
Peter
luglio 2022
We loved everything. Great room,very clean, excelente breakfast. Staff super nice and friendly. Every year in our way to Guayaquil we make a reservation in the Palace Hotel. Thanks again.
Juliette
aprile 2023
Staff is super friendly and very helpful. They helped me to organise everything I needed for my Galapagos trip (like PCR test, printing documents and so on). The location of the hotel is perfect. Everything is jos a few minutes away. The wifi is fast and stable. The hotel is very clean and you can find hand sanitizer everywhere, which is nice especially in this Covid time. It was a pleasure to stay here and I can highly recommend!
Anonymous
settembre 2021
The service was great and the people working there were very nice and helpful. The rooms were very clean and the location is central.
Sophia
maggio 2023